Local Hospital Looks to the Future of Clinical Communication with Vocera Technology

For Abbotsford Regional Hospital, ARH, patient-centred care is at the heart of all matters.

During the peak of COVID-19 it became clear the hospital needed to speed up communication and coordination to help provide seamless care.

Long gone are the pagers of the past, where staff would receive notifications tasked with a tedious number of things to process. The new Vocera technology has forever changed the way care teams communicate
Director of Clinical Operations, ARH, Julie Dhaliwal says: “this system allows for in the moment planning, calls for support to other team members and overall increased efficiency”.

The hands-free technology allows staff to call one another immediately through the Vocera badges (visualised in photo), thereby enhancing communication, especially in the Emergency Department.

Dhaliwal, further states, “our team members have immediately noticed the value in their day-to-day work, and we couldn’t be more appreciative to have received this through the generous donations from our communities to support health care teams to take care of patients and families”.

Fraser Valley Health Care Foundation relies on gifts from our community to strengthen our organisation and provide an investment for our future health and wellness. To support projects like this one please contact Dr. Jassal at 778.552.5117 or email: Lakhbir.Jassal@fraserhealth.ca